Our internal home maintenance staff is available 24 hours a day, 7 days a week. To save you on expensive diagnostics or repairs, we send our maintenance team out to troubleshoot prior to contacting an outside contractor. Many repairs do not require the need of costly contractors. Our team has years of experience handling a variety of issues and can perform preventative maintenance and needed repairs at a much lower cost.  We know when it is better to repair an item than to replace it and will always share  recommendations with you. If there is a costly repair (Over $100), we will contact you to be sure you are in agreement before we proceed with the work when possible. In emergency situations,  we will proceed with completion and let you know why it was needed. If professional repairs are  required, we contact trusted vendors that we have worked with for years. We typically receive a  discount from them for our years of working together and with so many homes. We are proud to pass 100%  of the savings right on to you.